Covid-19 (Coronavirus) Statement

At Waveney River Centre guest and staff health & welfare is paramount and we will be following government guidelines regarding the Covid-19 virus. As this situation is completely unprecedented our advice and procedures will be changing daily.

Updated 4th May 2020

We took steps to close the park as of 23rd March 2020 at 10am.

We will continue to monitor government guidance and will prioritise contacting anyone due to visit in the next 7 days but unable to do so due to the travel restrictions (currently assumed to be in place until 10th May).

Please note that our terms and conditions do not entitle anyone to a refund due to the government travel restrictions, but we are focused on assisting customers to postpone and reschedule holidays.

If your booking has been made through Hoseasons then please wait for them to contact you.

We will continue to monitor advice over the coming weeks and will publish updates on our website and social media accounts.

Message from our directors:

These are unprecedented times, and just a few weeks ago we were focused on delivering happy holidays.

We continue to monitor the situation and Government advice closely as the march of Covid 19 has continued, always mindful of our duty to protect our staff, our guests and our local community.

It is with enormous regret, therefore, that we had to close Waveney River Centre to visitors, effective 10:00 Monday 23rd March, until at least 10th May.

Please understand that this decision has been made as an absolute last resort in the public interest, and the effect on our staff as well as our suppliers will be considerable. We thank them all for their efforts and will do all that we can to restore normal service as soon as it is safe to do so so that we can start allowing you to escape to the Broads again.

Thank you all for your patience and understanding at this unprecedented and traumatic time for our business and our country. Stay safe, and we look forward to seeing you on the other side…

To protect yourself and prevent the spread of infection please do the following:

• Wash your hands regularly – for at least 20 seconds
• Avoid touching your face and eyes
• If you are worried call 111
• Stay 2 meters away from other people
• Avoid all unnecessary travel
• Your entire household should self isolate for two weeks if you or anyone in your household have a high temperature, continuous cough or flu-like symptoms. Do not visit a doctor or call 111 if the symptoms are mild. The government is not testing people with mild symptoms

For further advice please follow the link to the latest government information: https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public